Page 1 | Introduction and Scope
This Privacy Policy explains how SmartCore Group Ltd (SCG) collects, uses, stores, and protects your personal information. SCG understands the importance of privacy and data security and is committed to handling user data in a transparent, compliant, and responsible manner throughout the provision of our services. By reading this Privacy Policy, you will gain a clearer understanding of how we manage your information and your rights in this process.
This Privacy Policy applies to all individuals or organizations who use SCG’s products and services, including but not limited to services accessed through websites, applications, and other official channels. This Privacy Policy covers all types of data generated by users during their use of the services, whether submitted by users or automatically generated by the system.
By using SCG’s services, you acknowledge and agree to the terms of this Privacy Policy. If you disagree with any of these Terms, you should immediately cease using the relevant services. We encourage users to review this Privacy Policy regularly to ensure they remain informed of SCG’s data processing practices and updates.
Page 2 | Scope of Information Collection
SmartCore Group Ltd (SCG) may collect the following categories of information in the course of providing services, depending on actual needs:
1. Account and Identity Information
When you register for or use SCG services, we may collect your username, login credentials, and necessary authentication information to ensure account security and functional integrity.
2. Usage Information
When you visit websites, apps, or other services, we may automatically collect device information (such as browser type, operating system, and device identifiers), network information (such as IP address, access time, and access frequency), and usage history (such as function operation logs and click behavior) to optimize the service experience and performance.
3. Preference and Behavior Information
To enhance personalized service, SCG may collect information such as your platform preferences, interaction behavior, and browsing history to provide you with content and features that better meet your needs.
4. Information from Third-Party Sources
With legal authorization or user consent, SCG may obtain relevant information from partners or public sources to supplement and optimize the user experience.
SCG does not collect sensitive information unrelated to this service and promises that all information collection is based on legal, legitimate, and necessary principles.
Page 3 | Information Collection Methods
SmartCore Group Ltd (SCG) collects information in the following ways while providing services:
1. User-Provided Information
When you register for an account, fill out information, submit forms, or use interactive features, you may provide necessary information. This information is used to help you establish your account, complete identity verification, or access specific service features.
2. Automatic System Collection
When you use SCG services, the system may automatically record device and operation-related data, such as access logs, browser type, operating system version, click behavior, and tracking data generated by cookies and other similar technologies. This information is used to ensure the normal operation of the service, improve performance, and enhance the user experience.
3. Third-Party Sources
Where legal and compliance requirements are met, SCG may obtain relevant data from authorized partners or third-party platforms to improve user profiles or optimize service content.
All information collection is minimized, limited to what is necessary to provide the service, and strictly controlled for use to protect user privacy.
Page 4 | Purpose of Information Use
SmartCore Group Ltd (SCG) collects user information to improve service quality, ensure security, and create a more valuable user experience. This includes the following:
1. Service Provision and Maintenance
Ensure users can register, log in, and use platform features normally, and provide technical support and troubleshooting when necessary.
2. User Experience Optimization and Improvement
Analyze user behavior and feedback to continuously optimize interface design, functional performance, and overall service efficiency.
3. Personalization and Customization
Provide more targeted content recommendations, investment tools, and feature settings based on user preferences, behavior patterns, and needs.
4. Compliance and Risk Management
Use this information for anti-fraud, compliance monitoring, risk management, and other necessary security reviews, subject to compliance with laws, regulations, and industry standards.
5. Data Research and Statistical Analysis
Use anonymized and aggregated data for research and analysis, market insights, product iteration, and innovative development.
SCG will not use the collected information for purposes unrelated to these terms and will obtain the user’s explicit consent when necessary.
Page 5 | Information Sharing and Disclosure
SmartCore Group Ltd (SCG) respects and protects user privacy and will not arbitrarily sell or rent user personal information to any third party. Information may be shared or disclosed only in the following limited circumstances:
1. User Consent
SCG will only share relevant information with third parties for specific purposes after obtaining the user’s explicit authorization.
2. Legal and Regulatory Requirements
SCG may disclose relevant information to fulfill its legal obligations when required by regulatory agencies, judicial authorities, or other competent authorities.
3. Service Provision
To provide certain service functions, SCG may share necessary data with trusted partners or service providers, such as for technical support, data processing, or transaction execution. All partners are required to adhere to strict confidentiality and security obligations and may not use the information for other purposes.
4. Risk and Security Considerations
In the event of fraud, potential risks, or security concerns, SCG may disclose necessary information to protect user rights, the company’s legitimate interests, and public safety.
SCG is committed to sharing information in all cases based on the principles of lawfulness, propriety, and minimization to ensure that user privacy is not unduly infringed.
Page 6 | Data Storage and Security
SmartCore Group Ltd (SCG) attaches great importance to the storage and security of user data. We adhere to the principles of compliance, transparency, and robustness to ensure that all information is properly protected throughout its lifecycle.
1. Data Storage Method and Duration
User data will be encrypted and stored in secure data centers and retained for a reasonable period after the purpose of collection has been fulfilled. Data will not be retained beyond the necessary period unless required by law or otherwise authorized by the user.
2. Security Protection Measures
SCG employs a multi-layered security mechanism, including data encryption, access control, firewall isolation, intrusion detection, and other technical measures, to prevent unauthorized access, tampering, or leakage of data during transmission and storage.
3. Internal Management Standards
Access to user data is restricted to authorized employees and partners only, who are subject to strict permission control and compliance training to mitigate internal risks.
4. User Data Deletion
Users who meet the requirements may request deletion of relevant personal data. SCG will verify their identity and promptly complete the process according to the prescribed procedures.
Through the above measures, SCG strives to create a safe and reliable data environment for users.
Page 7 | Cookies and Tracking Technologies
SmartCore Alliance (SCG) may use cookies and other similar tracking technologies in the provision of services to enhance user experience and service performance.
1. Definition of Cookies
Cookies are small text files stored in a user’s browser or device to identify the user, save preferences, and record visitor behavior.
2. Purpose of Use
Functional Support: Ensure the proper functioning of core website and app functions, such as login verification and security checks.
Personalized Experience: Provide customized content and recommendations based on user preferences and usage habits.
Performance Analysis: Analyze and collect access data to help optimize service quality and interface design.
3. User Choice
Users can refuse or limit the use of cookies through their browser or device settings. However, please note that disabling cookies may affect the proper functioning of some features and result in an incomplete experience.
4. Other Tracking Technologies
In addition to cookies, SCG may also use technologies such as pixel tags, scripts, or device identifiers for statistical analysis and feature optimization. The use of these technologies also adheres to the principles of lawfulness, legitimacy, and necessity.
Page 8 | User Rights
SmartCore Group Ltd (SCG) respects and protects the legal rights of users during data processing. Users may exercise the following rights, subject to applicable laws and regulations:
1. Right of Access
Users have the right to know whether SCG is processing their personal data and to request a copy of the relevant data.
2. Right of Correction
If data is found to be incomplete or inaccurate, users have the right to request correction to ensure the accuracy of the information.
3. Right of Deletion
Users may request the deletion of personal data, subject to legal and business conditions, such as when the data is no longer necessary for the purpose of the service.
4. Right to Restrict Processing
Users may request the restriction of the processing of their personal data in certain circumstances, such as while the accuracy of the data is being verified.
5. Right to Data Portability
Users may request the transfer of their data to another legitimate service provider for continued use, where applicable.
6. Right to Objection and Opt-Out
Users may opt-out of certain data processing activities, including processing for personalized recommendations or marketing communications.
SCG will respond to users’ legitimate requests within a reasonable time and ensure that their rights are fully respected and protected.
Page 9 | Third-Party Services and External Links
SmartCore Group Ltd (SCG)’s services may include third-party services or external links to help users access more functionality or provide a more convenient experience.
1. Third-Party Service Integration
SCG may integrate tools or services provided by third parties to enable payment, data analysis, content display, or other necessary functionality. These services may collect and use user information within the lawful scope.
2. External Links
SCG’s websites or apps may contain links to third-party websites or platforms. SCG does not control the privacy terms and practices of these external websites; users should read and understand these policies when visiting them.
3. Information Disclaimer
SCG is not responsible for the data processing practices of independently operated third-party websites or services. We only share information with trusted partners when it is lawful and necessary, and require them to adhere to relevant privacy and security standards.
4. User Choice
Users can decide whether to use relevant third-party services or click on external links. We recommend that users carefully review the privacy policies of third parties before leaving the SCG platform.
In this way, SCG strives to maintain service diversity while ensuring user awareness and independent choice.
Page 10 | Privacy Policy Updates and Interpretations
SmartCore Group Ltd (SCG) reserves the right to modify or update this Privacy Policy when necessary. Updates may be based on the following circumstances:
Expansion or adjustment of service features;
Changes in laws, regulations, or regulatory requirements;
Enhancements to the technical environment and security standards;
Other reasonable circumstances necessary to better protect user privacy and optimize the user experience.
1. Update Notification Method
SCG will notify users of significant policy changes through official website announcements, in-service prompts, or other reasonable means. We encourage users to regularly review this Privacy Policy to stay up to date on our data processing practices.
2. Effective Date
Unless otherwise specified, updated terms will take effect immediately upon posting. Your continued use of the service after the updated terms are deemed to constitute your agreement and acceptance of the revised terms.
3. Interpretation of Terms
SCG reserves the right of final interpretation of this Privacy Policy. To the extent permitted by law, any ambiguity will be interpreted in a manner that protects user privacy and legal rights.
Through continuous improvement and updates, SCG is committed to providing users with a transparent, secure, and trustworthy service experience.